Screening Solution > Hospitality and Retail

Background Checks for Hospitality & Retail That Keep Hiring Moving

Fill roles faster. Keep team staffed. Stay in control of high-volume hiring.

Hiring in hospitality and retail moves fast and never stops. Shield Screening helps move candidates through background checks quickly, so roles get filled and customer-facing teams stay ready.

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Why Screening Looks Different in Hospitality and Retail

Why Screening Looks Different in Hospitality and Retail

Seasonal Hiring Spikes
Holiday retail seasons and peak travel seasons require onboarding dozens or hundreds of workers in a compressed window. You need the ability to ramp up quickly without delays.

High Customer Interaction
Employees handle cash, access inventory, and interact directly with customers. Screening helps inform hiring decisions before day one.

Hiring Never Slows Down.
Average annual turnover in hospitality runs over 70%, and retail is not far behind. HR teams are running a continuous hiring operation, not just filling occasional openings. Screening has to be fast, repeatable, and easy to manage at scale.

Consistency Across Locations
Multiple stores or properties require a consistent approach to screening across roles and regions.

Brand Reputation Exposure
One hiring misstep can impact customer trust. Screening supports better-informed hiring decisions.

Screening Solutions for Hospitality and Retail Hiring

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Criminal Background Checks Search national and local records to review available history before hire.

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Identity Verification Confirm applicant identity quickly and reduce onboarding friction.

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Drug Testing Nationwide testing options for pre-employment, random, and reasonable-suspicion tests.

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Employment Verification Validate past roles and experience for leadership and specialized positions.

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Sex and Violent Offender Registry Search Add another layer of screening for roles involving guest or customer interaction.

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Continuous Criminal Monitoring Receive alerts tied to reportable activity after hire for select roles.

Customize your employment screening
Pay for the checks you need, skip the checks you don’t.

ID Verification

vID

Shield partners with Cerebrum to deliver a multi-layered biometric-based identity verification solution that provides a clear, verified foundation for background screenings.

SSN Trace

A social trace reveals the name(s), DOB and addresses associated with a submitted SSN. This product also indicates if the SSN appears on the SSA's death index registry. While the contents of an SSN trace do not appear in a report, we use this information as a pointer file to begin the first layer of a background investigation.

CBSV

This service verifies if the SSN holder’s name, date of birth, and SSN match SSA’s records. CBSV returns a match verification of “yes” or “no.” If records show that the SSN holder is deceased, CBSV returns a death indicator.

Fingerprinting

A fingerprint background check is a method of verifying an individual's identity and researching their criminal history by matching their fingerprints against criminal and civil databases, primarily the FBI's Integrated Automated Fingerprint Identification System (IAFIS). This process uses fingerprints collected via traditional ink or electronic "live scan" methods to search for a "rap sheet" of arrests, charges, and dispositions, along with other biographic information like name, date of birth, and residence. The check is used for employment, licensing, and other legal or personal reasons.

I-9

Hire with confidence and stay compliant. This essential service verifies both the identity and employment authorization for every new hire in the United States. It's not just a form; it's your assurance that your workforce is legally authorized to work, protecting your business from day one.

Driving & Transportation

Motor Vehicle Report

Query the state DMV repository to ensure the driver's license is current and valid. Get access to the date of issuance, status and restrictions, and available information about infractions and suspensions.

MVR Monitoring

Query the state DMV repository to ensure the driver's license is current and valid. Get access to the date of issuance, status and restrictions, and available information about infractions and suspensions.

Commercial Driver’s License Search (CDLIS)

This service provides known commercial driver's licenses and records. Includes confirmation of commercial status, expiration dates, restrictions and known previous licenses held.

FMCSA Clearinghouse

This service provides the Federal Motor Carrier Safety Administration (FMCSA), State Driver Licensing Agencies (SDLAs), and State law enforcement personnel with real-time* information about drug and alcohol program violations involving commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders.

DOT Employment Verification

This service provides Department of Transportation (DOT) employment verification is a mandatory DOT background check on a driver prior to hiring. Verifies start date, end date, title, salary and re-hire eligibility.

PSP Report

This report provides crash and inspection history from the FMCSA records database. A PSP report includes a driver’s 5-year crash history and 3-year roadside inspection history. This includes all serious safety violations that are cited during an inspection. Conviction information is not included on the PSP report.

References & Verification Services

Employment Verification

Verify that your applicant's previous employment history was reported accurately. Includes the dates of employment, position held, rehire status, and salary (where available).

Professional References

Verification of an applicant's previous professional history. It can be tailored to address and identify key characteristics your organization supports, such as timeliness, creativity, completion of projects, and overall competencies.

Professional License Verification

Obtain validation of your applicant's certifications and credentials. Get access to hundreds of databases and organizations to prove that your applicant is licensed and certified to hold a position with your company.

Employee Credit Report

Get credit information on your candidates and evaluate their financial history to determine their ability to manage fiduciary responsibilities.

Personal Reference Report

Obtain insights into your applicants' integrity, character and essential traits to determine if they are a fit for your organization.

Education Verification

Verify an applicant's level of education, and cross-reference elements like dates of graduation, areas of study, and degree obtained (where available).

Social Media Screening

With just the right mix of software automation and experienced social media analysts, our social media search identifies a candidate's potentially problematic online activity and provides you with an FCRA-compliant report to use in your hiring decision.

Business Credit Report

This search provides business names including DBAs, Key Facts about the organization, Industry classification, corporate registration, corporate linkage, credit summary, banking, insurance, leasing, payment summary, collections summary, judgments, tax liens, bankruptcies, credit rating score, collections detail, inquiries, UCC detail, Corporate financial information & Industry benchmark report.

Credit Report

A name, date of birth and social security number-based retrieval of credit history for an applicant. Includes tax liens, collections, open accounts, accounts under bad debt collection, inquiries and date of birth confirmation. Restricted in many jurisdictions to applicants with specific fiduciary responsibilities.

Criminal Background Checks

National Criminal

Our system scours national, state, and county-level repositories to determine if an applicant has ever been charged with a felony, misdemeanor or major traffic citation. Includes sex offender registry searches and civil records, such as protective orders. Screen once upon hiring or regularly with ongoing monitoring to keep lawbreakers from infecting your company culture.

State Criminal Search

Misdemeanor and felony searches reported by state agencies, police, or the Bureau of Investigation. A name, date of birth and, where available, identity-based criminal record search for a selected state's bureau of investigation records. Includes all available, reportable records, including felonies, misdemeanors and serious traffic violations.

Sex & Violent Offender Search

Check your applicant's name, SSN, and date of birth against all state and nationwide sex offender repositories.

Federal Criminal Search

This search is essential to discovering convictions of federal crimes. These records are not filed at county or state courts. Because federal criminal records have limited identifiers on file, a name search is conducted first, followed by a more in-depth review of court files to obtain additional identifiers.

Continuous Monitoring

Provide real-time or regular, automated updates on an employee’s criminal records, driving violations, or license status post-hire. Unlike one-time pre-hire screenings, this approach reduces liability by alerting employers immediately to new arrests or convictions, enabling proactive risk management.

County Criminal Search

In-depth misdemeanor and felony search/most accurate up-to-the-minute data directly from county courthouse records. A name, date of birth and, where available, identity-based education verification for institutions located outside of the United States. Includes all available records for that institution's system.

Federal Civil

This service provides federal civil records indicating if actions were filed against an individual.

Drug, Alcohol &
Occupational Health Screenings

Drug & Alcohol Testing

Get access to a wide range of drug and alcohol testing services and seamlessly implement them into your recruiting process. Includes both high-level testing and in-office testing for all industries.

Health Screening Services

Occupational Health Services, BAT and Physicals.

Breath Alcohol Testing

A breath-based alcohol test for applicants in post-accident or suspicion-based testing – DOT and Non-DOT testing available.

Immunization & Vaccine Record Tracking

Manage and track employee immunization and vaccination records. This service simplifies compliance for health and safety mandates, providing a clear, centralized view of your workforce's status.

OIG Inspector General Sanction

Protect your organization from serious compliance risks. This search checks the Office of Inspector General's list to identify individuals and entities excluded from participating in federally funded healthcare programs. Hiring a sanctioned person can lead to significant penalties.

FACIS®

A check of over 800 sources from all 50 states for fraud and abuse within the healthcare field. Includes a list of disciplinary actions ranging from exclusions and debarments to letters of reprimand and probation. If an applicant is banned, the FACIS III® report will alert you.

Healthcare Exclusions Monitoring

Compliance is not a one-time check. This service provides continuous monitoring of federal and state exclusion lists to ensure your healthcare employees remain in good standing throughout their employment.

Worker’s Compensation Report

This service provides workers' compensation records for a selected state. Includes all available, reportable information, including filings, settlements, compensation, and representation.

International Searches

Global Watchlist

Database searching across thousands of sources, including terrorist watchlists, OFAC, DEA, ATF, Interpol, sanctions searches, etc.

International Criminal Search

Criminal search options are available in over 200 countries and territories worldwide. Search options include either repository searches or direct searches of law enforcement agencies, government offices, and courts.

International Credit Report

An identity-based credit report for an applicant from a country outside of the United States. Includes all available records for that country's credit system.

International Employment Search

A name, date of birth and, where available, identity-based employment verification for institutions located outside of the United States. Includes all available records for that institution's system.

International Education Verification

A name, date of birth and, where available, identity-based education verification for institutions located outside of the United States. Includes all available records for that institution's system.

OFAC

This service can help confirm if a candidate is a potential threat to national security and if they are allowed to do business in the United States. The Office of Foreign Assets Control (OFAC) list of designated nationals and blocked persons is commonly referred to as the terrorist watch list. This check includes economic and trade sanctions based on US foreign policy primarily against countries and groups of individuals, such as terrorists, narcotics traffickers, recreating weapons of mass destruction or anyone who could threaten national security.

International MVR

Verify driving qualifications on a global scale. This search checks international motor vehicle records to confirm the status and validity of an applicant's driving license outside the United States. Screen international hires who will be driving for your business, have a clean record and meet your safety standards, no matter where they are from.
How Shield Screening Fits the Way Your Teams Hire
Bulk Order and Multi-Location Management

Submit multiple candidates at once and track progress in one place.

Fast Turnaround

Many criminal background checks return in 24 to 48 hours. Drug test results often arrive within a few business days.

Flexible for Hiring Surges

Order when you need it. Scale back when you don’t. No minimums required.

Mobile-Friendly Candidate Experience

Applicants can complete steps on any device, which helps keep the process moving. 

Why Hospitality & Retail Employers Choose Shield Screening

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Fast and Simple Fast results. Simple ordering. Rapid onboarding.  You can be up and running quickly.

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Built to Scale Support one location or hundreds without changing your workflow.

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Right-Sized for Growing Teams Fit for mid-size and expanding organizations that need capability without added complexity.

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Support When You Need It Our U.S.-based customer support team means you get a real person who knows your account. Not a ticket number and a three-day wait.

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Seamless ATS and HCM Platform Integrations Available

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Keep Hiring Moving

Stay staffed. Reduce delays. Keep your hiring pipeline flowing. Book a call with one of our experts today.

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Frequently Asked Questions About Hospitality and Retail Employment Background Checks

01

How fast can I get results for a seasonal hiring surge?

Most criminal background checks return within 24-48 hours. If you need to onboard a large group quickly, our team can help you structure batch orders and prioritize background checks to keep your pipeline moving.

02

Do I need the same background checks for every position?

That depends on the role, your internal policies, and applicable laws in your hiring locations. Your HR and legal teams should define those tiers.

03

Can I screen candidates in multiple states from one account?

Yes. Shield Screening supports multi-state and multi-location employers from a single account, with the ability to configure different search packages by location or role type.

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